Prevent returns with our custom Amazon support solution
Onsite Support is run by ecommerce sellers who work closely with Amazon on innovative support solutions. For example, Onsite enables the “Get product support” button to your Amazon order page–connecting customers directly with you, the brand. Finally, you can do the things other sellers only dream of!
Direct Amazon customers to your own dedicated, fully branded helpdesk
Avoid returns by offering real-time support with live chat, chatbots and smart responses
Add TOS-approved QR code support inserts to your product packaging
Help your customers self-support with custom-built knowledge bases, FAQs, videos, manuals and more!