50+ Native Integrations

Connect every channel
in one place

Marketplaces, messaging apps, CRMs, voice tools, and app store reviews — Onsite Support connects to everything your support team needs.

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50+

Total Integrations

40+

Marketplaces & Platforms

Messaging Channels

10+

Tools & Connectors

How it works

What we do with every connection

Each integration serves a specific purpose — from pulling in order data to processing refunds to capturing every customer message.

Marketplace Integrations

Order data, actions, and customer messages — all in one place

We pull in order information, customer messages, and product data from every connected marketplace. For supported marketplaces, your agents can process refunds, send replacements, and handle cancellations — all without leaving the ticket.

Order dataBuyer messagesRefundsReplacementsCancellations

Support Channels

Every customer message, no matter where it comes from

Social messages, reviews, emails, texts, live chat — every conversation flows into a single unified inbox. Your team never has to switch between platforms or miss a message again.

Social DMsReviewsEmailLive chatSMS

Tool Integrations

Connect to the CRMs and tools your team already uses

Sync customer data with Salesforce, HubSpot, or Zoho. Push tickets to Jira. Route calls from Aircall and JustCall as tickets. Everything stays connected so your team works from a single source of truth.

CRM syncTicket routingCall transcription

Migration Tool

Bring everything with you — seamless migration from any helpdesk

Our migration tool pulls in all historical tickets, customer records, rules, and automations from your current helpdesk. No data left behind, no starting from scratch. Switch to Onsite without losing a thing.

Historical ticketsCustomer dataRules & automations