Why Onsite Support Is the #1 Customer Support Solution for Amazon Sellers

In the competitive world of Amazon selling, high seller ratings and positive product reviews influence search algorithms. It determines your product’s visibility and, ultimately, your sales. Having effective customer support can impact these ratings through timely responses. If you address buyer inquiries and manage returns smoothly, you can reach them before they escalate to negative […]

A Complete Guide to Amazon’s New Returns Processing Fee and How to Avoid it.

For any eCommerce business, handling customer returns is an inevitable aspect of the process, and it comes with its costs. These returns are particularly prompted from a negative experience, it can trigger customers to leave a lower rating and a negative feedback.. As an Amazon seller, you not only bear the costs associated with shipping […]