Onsite Support: Your All-in-One Walmart Customer Service App

Walmart is now ranked as the 2nd largest e-commerce retailer in North America after its 2023 1st quarter sales grew by 27% compared to previous periods. This growth comes from customers valuing Walmart’s convenience and speedy delivery and its growing assortment of third-party sellers. This is great news for anyone who is already selling on […]

Master Multichannel Selling without Sacrificing Support

Multichannel selling is on the rise and is expected to exceed $575 billion by 2023. Research shows that 78% of customers use multiple channels when shopping, spending 1.7x more than those who shop on a single channel. These statistics prove that you should not ignore cross-channel selling if you want to build a sustainable business. […]

Onsite Support—Your All-in-One Amazon Helpdesk Solution

In the bustling world of e-commerce, providing top-notch customer support is not just an option; it’s a necessity. Surveys revealed that 93% of consumers are more likely to make repeat purchases with businesses that offer excellent customer service. For Amazon sellers, promptly addressing customer inquiries, resolving issues, and enhancing the overall shopping experience are keys […]